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Originating Post: support ticket system working?
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James0214

Joined: 05/17/15
28 topics, 182 replies
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Hi, I've recently submitted some help tickets from the support system but never got a response.  I also didn't receive email confirmation of my ticket, either.  Should one be sent?

Are there problems with the system?

Thanks

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davidAdmin

Joined: 01/08/15
29 topics, 170 replies
Hello. I'm David - I'm one of the admins here on JockMenLive and JockGirlsLive

Visit davidAdmin's page
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taht's odd - we check them quite regularly

the last one from you that i saw, you were asking to change your nickname and i replied saying that the nickname you wanted is not available - that you had to pick a differnet one

if you didn't get my email , it means that you either have unsubscribed from our communications (bad bad boy....) or that they are ending up in your spam bin

James0214

Joined: 05/17/15
28 topics, 182 replies
Reply permalink
davidAdmin said:
taht's odd - we check them quite regularly the last one from you that i saw, you were asking to change your nickname and i replied saying that the nickname you wanted is not available - that you had to pick a differnet one if you didn't get my em ...

I didn't receive an email from you, nor have I unsubscribed and the emails are not in my spam.  The last one I sent was an issue about the friends online indicator on my page shows 2 others online not in my list, but I see now that it's been cleared.

Thanks

davidAdmin

Joined: 01/08/15
29 topics, 170 replies
Hello. I'm David - I'm one of the admins here on JockMenLive and JockGirlsLive

Visit davidAdmin's page
Reply permalink
James0214 said:
I didn't receive an email from you, nor have I unsubscribed and the emails are not in my spam.  The last one I sent was an issue about the friends online indicator on my page shows 2 others online not in my list, but I see now that it's been clea ...

i did reply to that too - i just didn't remember that was you

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